No error message occurs when running Windows Experience Index. To the problem (except telling me that the computer was re-booted without cleanly shutting down, which I know because I did it). I cannot see anything in the Event Viewer that corresponds
#Firestorm viewer clean install windows 10 driver
The video driver is fully updated and there does not appear to be any problem with the registry. I tried the steps in the link you provided in your answer to no avail. Do get back to us if you have more queries regarding Windows. Refer this link to open the Event Viewer: Information appears in event logs (Event Viewer)?
#Firestorm viewer clean install windows 10 how to
Then, you can restore the registry if a problem occurs.įor more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:Īlso check if you get any error message in the event viewer. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. Important : This section, method, or task contains steps that tell you how to modify the registry. Why is my screen black when I start Windows 7? Perform steps from the link mentioned below and see if it helps. This issue normally occurs when the video driver is corrupted or not working properly. Have you connected any external devices to the computer? Did you get any error message while running Windows Experience Index?ģ. Let's analyze and identify the cause of the issue.ġ. It looks like computer crashes to black screen after playing certain games and Windows Experience index. Thank you for reaching us out on Microsoft Community Forums.
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